Sometimes, OnePlus communicates with its customers. She organizes an event called the Open Ears Forum. As part of this event, some users of OnePlus devices have the opportunity to contact the company with their wishes. Today we have the opportunity to check the result of work on these appeals.
Most of the appeals concerned three aspects: smartphone cameras, customer service, and the OxygenOS operating system. The company OnePlus said that the reviews greatly helped her, and made several promises for fans of the company’s devices.
If you are a user of OnePlus, below is all that the company has promised to do for you in the future.
- Solving problems with camera compatibility for third-party applications. Mostly this problem concerns the devices OnePlus 3 and OnePlus 3T. The problem should be addressed in the next update.
- HDR mode settings will be saved from the last use. Again, the update is for OnePlus 3 and OnePlus 3T.
- Optimization of image editing tools in the gallery. This update will appear in a few months.
- Optimize the panoramic shooting function. The end of the year expects the update.
- Optimization of the effect of “oil paints.” The solution to the problem already exists in the beta version.
- Improvements in the operation of remote support.
- Improving the work of staff responding to requests.
- Transparent information about the repair and the cost of repair services.
- Improve the application for the OnePlus community.
- Reduction of the time of repair work.
- Create a simplified report for the service center.
- Develop an application for device diagnosis and problem-solving.
- Create a schedule of software support.
- Update Android 8.1 for OnePlus 5 and OnePlus 5T in 2018.
- Support for the “bell,” “vibration” and “silence” modes in the signal adjustment window.
- Ability to choose any colors for the theme.
- Support for the Camera2 API for OnePlus 3/3T/5/5T.
- The ability to transfer data to the OnePlus Switch application.
- Use the specified SIM card for calls to a specific contact group. Beta testing of this function will begin in a few months.
Ikechukwu Onu is a writer, front-end dev, and digital junkie with a profound interest in all things tech. When not reviewing gadgets or apps, he enjoys contributing in groups and forums, tinkering with websites, and hanging out with friends.